Terms and Conditions
Official terms governing banking stationery manufacturing, customized printing, and Customer Service Point (CSP) operational provisions.
Welcome to IB Solutions (formerly known as Indian Banking Solutions). By accessing our website or using our services, you agree to the terms mentioned below.
Customer Service Point (CSP) Services & Regulatory Guidelines
Our CSP outlets offer authorized banking services including cash deposit and withdrawal, balance inquiry, fund transfer, account-related assistance, bill payments, and select government services. All services are subject to the respective bank’s guidelines, regulatory norms, eligibility, availability, and prescribed transaction limits.
IS Banking Solutions formerly known as Indian Banking Solutions, provides CSP services strictly as per the arrangements and guidelines issued by the concerned banks and regulatory authorities. Availability of services may vary based on location, bank, customer eligibility, and applicable regulations.
Customers are required to provide correct information and valid documents wherever necessary. All transactions will be subject to verification, authentication, applicable fees, limits, and the terms and conditions set by the concerned bank or authority.
IS Banking Solutions formerly known as Indian Banking Solutions, does not guarantee uninterrupted CSP services and shall not be held liable for any delay, failure, interruption, or change in service due to reasons beyond its reasonable control, including technical issues, bank or network downtime, regulatory changes, or actions of third-party service providers.
By availing CSP services, customers agree to abide by the terms, policies, and procedures of IS Banking Solutions formerly known as Indian Banking Solutions, the concerned bank, and the relevant authorities.
Products & Services
We deal in bank stationery, customized printing and allied products for banks and financial institutions. Product specifications, price, availability and design may vary as per client requirements.
Orders & Quotations
All orders are subject to confirmation and availability. Quotations shared are based on the details provided by you. Any change in specifications may lead to a change in pricing.
Customization
For customized orders, you must render authentic content, logo, artwork and other specifications. We will not be accountable for any errors emerging due to incorrect information provided by you.
Payments
Payment terms will be shared at the time of order confirmation. Production and dispatch will initiate only after receipt of advance / agreed payment.
Delivery
Delivery timelines shared are estimated. Delays may turn up due to production, logistics, or reasons beyond our control.
Intellectual Property
All content on our website including text, images, graphics and designs is our property and is protected by law. It cannot be copied or reproduced without prior permission.
Modification of Terms
We restraint the right to update these Terms & Conditions at any time. Your sustained use of our website after such changes will be considered as acceptance of the revised terms.
Contact Us
For any queries related to these Terms & Conditions, you can contact us through the contact details given on our website.