Privacy Policy
How I B Solution collects, safeguards, and handles your information across our website and Customer Service Point (CSP) network.
At IB Solution formerly known as Indian Banking Solutions, your privacy matters to us. And we genuinely mean it.
We know you trust us with your information, and we don’t take that lightly. This policy is just to tell you clearly – what we collect, why we collect it, and how we keep it safe when you use our website or our services.
Customer Service Points (CSPs)
IB Solution formerly known as Indian Banking Solutions offers banking and related services through our authorized Customer Service Points (CSPs), working on behalf of our partner banks.
When you visit a CSP, we may ask for some basic details like your ID proof, contact number, account information, and transaction history. This is only to verify your identity, complete your request, keep things secure, and follow banking regulations.
We take your privacy seriously. Your information is shared only when it’s truly needed — with the concerned bank, our trusted service partners, or government authorities — to process your service or meet legal requirements.
Please make sure the details you share are correct, and always be careful while sharing personal or financial information. We want to be clear: IB Solution formerly known as Indian Banking Solutions never sells or rents your data to anyone for misuse.
By using our CSP services, you agree that we can collect, use, and share your information, but only to the extent required to serve you better and stay compliant with the law.
What information do we collect?
Mostly, it’s what you share with us yourself. When you call us, send an enquiry, place an order, or just converse with us, we collect details like your name, phone number, email ID, company or bank name, billing information, and anything else you decide to tell us.
Do we share your information with anyone?
Straight answer – No. We never sell or rent your personal data to anyone.
The only time we share your details is with our trusted partners when it’s actually needed to serve you – for example, a delivery partner or a payment gateway.
About Cookies
Yes, our website depletes cookies. They are just small files that subsidizes the site to function properly and help us perceive how people are using it. This helps us stimulate your experience.
Changes to this policy
Sometimes we may need to update this policy – maybe because of a change in our process or for legal reasons. Whenever we do, we will update it right here on this page with a new effective date.
Need help? Just talk to us.
For any questions or concerns related to this policy and your data, contact us directly. All our contact details are available on our website.